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Spotting Email Scams – Protect Yourself from Fraud

By Sally Fawkes

In today’s digital age, email remains a vital communication tool, but it’s also a popular playground for scammers. Every year, millions of people fall victim to phishing, fraud, and other email-based scams. Knowing how to identify these malicious attempts can protect you from financial loss, identity theft, and other serious consequences.

Here’s what you need to know about common email scams and how to avoid them.

Common Email Scams to Watch For

  1. Phishing Emails
    These are designed to steal your personal information, like passwords, credit card details, or Social Security numbers. They often impersonate reputable companies like banks, online retailers, or government agencies.
    Red flags:
    • Urgent tone demanding immediate action.
    • Generic greetings like “Dear Customer.”
    • Links leading to suspicious websites.
  2. Fake Invoice Scams
    Scammers may send fake invoices for products or services you never purchased. These emails typically create a sense of urgency, urging you to make payments quickly.
    Red flags:
    • Unexpected invoices from companies you don’t recognize.
    • Spelling and grammar errors.
  3. Lottery or Prize Scams
    You’re told you’ve won a lottery, sweepstakes, or prize—often one you never entered. The email may ask you to pay fees or provide personal details to claim the “reward.”
    Red flags:
    • Requests for payment to claim your prize.
    • Claims of winnings from contests you didn’t participate in.
  4. Tech Support Scams
    These emails claim there’s an issue with your device or software and offer “support” in exchange for payment or access to your computer.
    Red flags:
    • Claims of viruses or technical problems without prior diagnostics.
    • Requests for remote access to your computer.
  5. CEO or Business Email Compromise (BEC) Scams
    Targeting businesses, these scams impersonate executives or suppliers, requesting urgent wire transfers or sensitive information.
    Red flags:
    • Unusual requests from executives or colleagues.
    • Subtle changes in email addresses (e.g., “” vs. ““).

How to Protect Yourself

  1. Inspect the Sender’s Email Address
    Scammers often use addresses that mimic legitimate organizations but have slight variations (e.g., “@paypal.secure.com” instead of “@paypal.com“).
  2. Avoid Clicking on Suspicious Links
    Hover over links to see their true destination. If it looks suspicious or doesn’t match the sender’s claim, don’t click.
  3. Verify Requests Through Other Channels
    If you receive an unusual request, call the company or individual directly using verified contact details—not those provided in the email.
  4. Enable Multi-Factor Authentication (MFA)
    Adding an extra layer of security to your accounts can make it harder for scammers to access your information.
  5. Use Anti-Phishing Tools
    Many email providers offer tools to flag suspicious messages. Ensure these tools are activated.
  6. Stay Updated on Scams
    Regularly educate yourself on emerging scam tactics and share this knowledge with others.

What to Do If You Fall Victim to an Email Scam

  1. Report It Immediately
    Notify your bank, credit card provider, or other relevant institutions if financial details are compromised.
  2. Change Your Passwords
    Update passwords for all accounts, starting with the compromised ones. Use strong, unique passwords.
  3. Report the Scam
    Forward phishing emails to [your email provider’s abuse team] or report them to local authorities.
  4. Monitor Your Accounts
    Keep an eye on your financial and online accounts for any suspicious activity.

Email scams are an ever-evolving threat, but with vigilance and knowledge, you can avoid becoming a victim. By recognizing the red flags and practicing good cyber hygiene, you’ll keep your personal and financial information safe. Stay alert, and share these tips with friends and family to help them stay secure, too!

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